We can become the Human Resource department of your company.
Conflict Resolution
Human Resource Manager Training
Employee Acquisition and Placement
Criminal Background Checks
Corrective Actions Including Termination
Performance Appraisal
Personnel File Management
Personnel policy development and documentation
Reference Verification
Managerial Support
Telephone and email support for inquiries
Business Services
Human Resource Development
Organizational and Employee Assesment
Salary Administration
Labor Relations
Strategic Planning
Leadership
Senior Selling Skills
Personal Effectiveness
Ethics and Management
Managing for Results
Website Design Service
We now offer website design at The Next Level. Our designers have years of industry experience and offers the latest web technologies. This includes PHP, ASP, Flash and .Net development. Whether you need a new website, redesign of an existing site or help getting higher placement on search engines, we have a solution that will
work for you. Contact us for all your web design needs.
Background Profiles: Pre-employment screenings are provided through an affiliate investigation company. This means that applicants are screened to verify employment information such as criminal background, credit history and driving record.
Customer Service: All types of businesses need to evaluate and monitor employee performance in the areas of customer service and integrity. A tailor-made program can be made for each client to suit the specific needs of the business. The key to a successful business is remaining competitive and profitable and acting quickly to eliminate any problems between customers and employees.
Business Consulting: Whenever specific concerns of the client warrant investigation outside this Company's expertise, an investigator consultant is called in to meet with the client and discuss any problems or concerns and offer alternative solutions.
Having Difficulty Evaluating Your People?
You may not be familiar with the term competency when it applies to evaluating and benchmarking your people. A competency is a combination of knowledge, skill and attitude that can be enhanced with training. Determining which of those three areas (knowledge, skills, attitude) is critical to the solving employee issues. For example, all members of a company have communication competencies in common. Some communication competencies are: listening, questioning, explaining, and relating.
Competencies are vital in determining the real issues with an employee. Break down the competency of questioning and you can determine if it is:
A. Knowledge - The person doesn't ask the right questions because he/she lacks knowledge.
B. Skill - He/she irritates other people who then erect barriers, and therefore is unable to get all the necessary information.
C. Attitude - They don't see other people as real professionals and so don't bother to get information from other people. Or, they could be too timid to ask certain people for information.
Obviously, different positions in a company (sales, management, etc.) would call for different competencies. Correct use of competencies can help you resolve difficult issues at your company and enhance productivity of your employees.
The Next Level, Inc. 1133 Grant Street Bettendorf, IA 52722 Phone: 563.388.7000 Fax: 563.388.7004